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Hi, whenever I create a page or post, Rank Math automatically pulls the correct title and description, but when I try to create new product for some reason it wont. It just pulls the first word/text it can find and uses it as a title. For example the word “blog” or whatever.
Also tried to add the %wc_brand% to the title but it does not. Please see screenshots:
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
When custom value are used, sometimes the correct data is only shown in the front end of the page.
If this is not updated and you have assigned a brand value to the product then assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
If this doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Product title wrong’ is closed to new replies.