Product SEO score not updating

#276298
  • Resolved Mehul Setia
    Rank Math free

    Hello,

    We are facing a couple of issues with Rank Math.

    1) The SEO score for products is showing differently on the “All Products” page and the individual product page.

    2) On the individual product page, the SEO score changes while making changes as per recommendations but on clicking “Update” the score that shows up is usually not the same as it was before clicking “Update”

    The above 2 issues are creating a lot of confusion in our team with regards to SEO. Please help us with the same. Thanks in advance 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
  • Mehul Setia
    Rank Math free

    Mehul Setia
    Rank Math free

    Seo score for the product on the particular product's page

    Mehul Setia
    Rank Math free
    Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know how that goes.

    Thank you.

    Mehul Setia
    Rank Math free

    Hello,

    We have tried the above troubleshoot solution but couldn’t see any issue with any of the plugins.

    Prabhat
    Rank Math agency

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Mehul Setia
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have tested your website by adding focus keyword and it updates the SEO score and also remains fixed after clicking the “Update” button. I have added a screencast on the sensitive data section for your reference.

    Please clear your browser cache and cookies, and you should be able to update the focus keywords and see changes in your SEO Score.

    Hope this helps you. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Product SEO score not updating’ is closed to new replies.