Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
Unfortunately, showing more than 5 stars in the product schema shortcode is not possible. The product schema shortcode is set to default only to show between 1 to 5 stars. This is also the standard and recommended review/rating for products.
I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.
Sorry, just wanted to add, in the example above, Google shows 8.6 out of 10 stars as 4.3 stars out of 5.
MathRank incorrectly would show that rating as 8.6 with 5 stars beside it.
My original example of 6 out of 10 would show 3 stars out of 5 on Google, not 5 stars like RankMath shows.
Since it deviates from the way Google displays the information, I think it is a bug.
Thank you
Hello,
You are right and we need to improve this visual issue. We will be releasing an update with a fix very soon. We will update this ticket when that happens.
We would really appreciate your patience in the meantime.
Thank you for the quick response. Looking forward to the fix.
Hello,
You’re welcome! Please stay tuned to our latest updates on our changelog page and you should be able to see the fix indicated here.
Meanwhile, if you have any other questions, please don’t hesitate to ask or create a new ticket. We will be more than happy to help you with that.
Thank you
Hello,
Thank you for your patience.
We have released an update that includes the fix of the issue.
Please update all your plugins & themes to the latest versions along with WordPress.
If you continue to face the issue, please feel free to open a new support ticket.
We are here to assist.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
