Product schema duplicating on front end

#924780
  • Hi Team, we’re getting a bug with the product schema where it’s displaying twice on the front end. Even though it’s only inputted once on the back end.

    Screenshot here: https://imgur.com/rjXY6C7

    Appreciate your help and insight on this. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share the page URL with us so that we can check this further for you? Also, please open the schema from the Rank Math Meta box Schema tab and share a screenshot of the Review Location option you’ve set. Here’s a screenshot for your reference:

    Looking forward to helping you.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Our development team is already aware of the issue and working on a fix for the duplicate schema data applied on the front end.

    Unfortunately, we don’t have the estimated time for when it will be fixed.

    However, you can keep an eye on our changelog here:
    https://rankmath.com/changelog/

    We really appreciate your kind patience with this matter.

    Looking forward to helping you.

Viewing 4 replies - 1 through 4 (of 4 total)

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