Product schema causing a warning message

#488691
  • Resolved Ommik

    3 years ago

    Rank Math free

    Hello, since a few days ago, I can see a warning message on my single product pages. I enabled debug mode to see more details (attached screenshot), which helped me to find out, the problem is with the Rank Math’s Schema module being turned on. If I turn it off, the warning goes away.
    Is there any way to fix it without turning it off?

    Kind Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas

    3 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please delete the Product Schema from the page and add it again?

    Let us know how it goes.

    We are here to assist you.

    Ommik

    3 years ago

    Rank Math free

    I did, and the result is the same. When the product schema is deleted, the error goes away. When I add it back, the error is back.

    Anas

    3 years ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Ommik

    3 years ago

    Rank Math free

    I deactivated and activated Rank Math again, cleared the cache and it seems like it is working now…

    Anas

    3 years ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved.

    If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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