Product Data is incorrect

#78620
  • Resolved Simon S

    4 years, 2 months ago

    Rank Math free

    Hi There

    I just set up the Rank Math on my ecommerce site thesocietees.com. In the SEO Analysis it says that 1435 Products with no focus keyword set – this is incorrect as all my products have the SEO completed. How do I import again? Why does your software not recognise the focus keyword set on some products. How do I run the set up on All products again?

    Thanks

    Simon

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  • Uzair

    4 years, 2 months ago

    Hello Simon,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Could you please try the import again from WordPress Dashboard > Rank Math > Status & Tools > Import & Export:
    ​https://i.rankmath.com/AoUj0c

    Then, run the SEO Analysis once again.

    Finally, ensure that the focus keywords are present by manually checking a few product pages that Rank Math is mentioning as problematic.

    If they are present and Rank Math is not reading them, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Product Data is incorrect’ is closed to new replies.