Product and post edit not working

#87215
  • Resolved Samuel Elizondo

    4 years, 1 month ago

    Rank Math free

    Hi, I opened support ticket on WP. Today someone asked me to tyhroubleshoot my site with health check, I’m already 30 min in and I can’t find a solution, only having Rank Math + Woocommerce + Twenty Twenty default theme active still reproduces de problem. I have a huge SEO proyect due on September and your plug-in was a main asset, I don’t want to use Yoast.

    Please help me solve this. I can give you acces to my subdomain, i’ts my testing site, I just copied my main domain yesterday.

    https://ibb.co/98GSK4X

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    There seems to be an issue with your WooCommerce installation. It seems to be causing a number of jquery errors on your edit product page which are conflicting with Rank math. I have attached a screencast in the sensitive section showing the errors in browser console even when only WooCommerce is activated. You can try re-installing the plugin or get in touch with WooCommerce support to look into these errors

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Samuel Elizondo

    4 years, 1 month ago

    Rank Math free

    Thank you Davis,

    I’ll ask woocommerce about the issue, I really hope it solves the problem.

    Alberto

    4 years, 1 month ago

    Rank Math business

    Hello,

    Perfect, let us know what they tell you!

    Looking forward to help you.

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Product and post edit not working’ is closed to new replies.