Problems with your tutorial

#273578
  • Resolved Silvia Quintella

    4 years, 5 months ago

    Rank Math free

    Hello,

    Bhahu has sent me a few tutorial to try to fix a few problems I am having with rank math installed on my website.

    These are the tutorials:
    screencast: https://i.rankmath.com/k6RSIF

    2. Here’s a guide that you can follow to add the SEO titles, descriptions, and focus keywords: https://rankmath.com/kb/seo-meta-tags/

    3. You can add more keywords the same way you add the first one, please have a look at this guide: https://rankmath.com/kb/what-is-a-focus-keyword/#how-to-set-a-focus-keyword-in-rank-math

    This is what I need:

    In the users page Rank Math Seo is saying that there is a no index to be fixed, but then when I go to Rank Math seo dashboard, it says that it is instant indexing and nothing needs to be done.
    Another thing is that I couldn’t find the “General” option.
    I got even more confused when I started watching the videos showing how to add the titles and metas, and add more focus keywords.
    On the video tutorial screen doesn’t match with my WordPress website dashboard.
    I am ready to upgrade to the advanced mode, but I just want to make sure that I won’t be as confused as I am in the free option.

    Any suggestions would be appreciated.

    Kind regards,

    Silvia Quintella
    s*****@q******************************

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    4 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We can take a closer look at your site so we can check and advise accordingly since you mentioned that the video tutorial is not matching your website setup.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section. Please also add the affected URL/s to check.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Silvia Quintella

    4 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    4 years, 5 months ago

    Hello,

    Thank you for providing the login credentials.

    I checked that specific user page and it seems I was able to see all the fields needed as indicated in the tutorial videos. Please refer to my video screencast in the Sensitive Data section.

    If it still seems I am missing something, sharing a screencast from your end would save us all the time in trying to replicate the issue. You may use this handy tool loom.com to share your screencast from your end.

    Looking forward to helping you. Thank you.

    Silvia Quintella

    4 years, 5 months ago

    Rank Math free

    Hello Jeremy,

    Thank you so much for your help.
    I could understand much better with your tutorial. I have already fixed the home page SEO title and meta description. Yoohoo! :).
    If I upgrade to PRO:Perfect For Bloggers, Individuals & Solopreneurs, could I add more the focus keywords and fix the Seo title, and meta descriptions for all the pages on my website?
    Would I have access to tutorials explaining how to add them?

    There are no words to thank you enough.

    Have a great day.

    Silvia Quintella

    Jeremy

    4 years, 5 months ago

    Hello,

    I am glad that your main issue has been resolved.

    If I upgrade to PRO:Perfect For Bloggers, Individuals & Solopreneurs, could I add more the focus keywords and fix the Seo title, and meta descriptions for all the pages on my website?

    Absolutely, Rank Math PRO was made to optimize pretty much all types of website content and we provided the possible guides to further optimize your content.

    Would I have access to tutorials explaining how to add them?

    We do have a detailed guides on optimizing your content and this applies to PRO version as well:

    https://rankmath.com/kb/score-100-in-tests/
    https://rankmath.com/kb/how-to-find-keywords-your-website-ranks-for/

    You can explore more of our guides here: https://rankmath.com/kb/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Problems with your tutorial’ is closed to new replies.