Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I couldn’t replicate any issue with your sitemaps. Could you please share a screencast of the issue. You can use https://www.loom.com/ and add the URL in the sensitive section.
Looking forward to helping you. Thank you.
Please tell me if it is possible for me to help in this matter? Perhaps I can provide more information to resolve the issue?
https://doorwood.ua/ruchka-mandelli-3121-duo-mat-satin-nikel-mat-rozovyy-r-kl/
https://prnt.sc/tmn7he
Hello,
I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have tested the URL you had shared on Google rich results: https://search.google.com/test/rich-results and it seems to have a lot of loading issues which include a good number of image errors. You can test then check google support on such errors: https://support.google.com/webmasters/answer/6352293#blocked-resources
Hope that helps. If you have any further question(s), please let us know. Thank you.
Can you tell me how I can solve these problems?
Hello,
Did you change something in the page to solve your image issues? Since now I only see in the Rich Results test some warnings but nothing more.
Looking forward to help you.
I didn’t do anything. I haven’t done any work on the site since then.
Hello,
That is weird. Could you check if the issues are still there, on Google Merchant Center and let us know?
Looking forward to help you.
Hi,
I am afraid Rank Math has nothing to do with these errors you are seeing.
Most of them are related to images not working which is something your web server controls. It is a good idea to check if hotlink protection is enabled on your server.
If not, you have to check with your web host and see what’s going on.
Those issues will still exist even if you disable Rank Math which will verify that it has nothing to do with Rank Math.
Hope that helps.
Hi,
We are glad we could assist you.
If you have any further question(s), please let us know. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
