problems with tankmath on my site https://rescuelife247.se

#925139
  • Resolved Steverin

    1 year ago

    Rank Math free

    hi. i need help with redirections not working. i get this Message: There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums. Learn more about troubleshooting WordPress.

    how can we get the redirections up and running?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Rakibuzzaman Siam

    1 year ago

    Hello,

    Thank you for contacting us and we are sorry for any inconvenience that might have been caused due to that.

    Can you please share the error log with us?

    Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Looking forward to helping you.

    Thank you.

    Ike

    1 year ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure you’re using the latest version of the Rank Math plugin on your website: https://rankmath.com/changelog/

    Once done, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Recreate Missing Database Tables button and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If Database Tools is not showing, please switch to the Advanced Mode: https://rankmath.com/kb/switch-from-easy-to-advanced-mode/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    11 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘problems with tankmath on my site https://rescuelife247.se’ is closed to new replies.