Hello,
The login you gave us doesn’t have enough privileges so we can’t test it (since we can’t do any modification to important settings), could you check it?
Looking forward to help you.
http://prntscr.com/sgan9s
The access I send you if it works, look at the screenshot
Hello,
Yes, it works but we can’t change anything in Settings or similar since they are not displayed to our user (since it has not enough privileges), if you can help us it would be really useful for us.
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello, I have deactivated all the security plugins to make the link work, anyway I also give you the user and password of the account, so you can enter without problems. Thanks
Hi Jose,
Are you using WooCommerce?
Rank Math takes the schema data from your product pages automatically and turns it into Schema-ready content. Likewise, the aggregateRating and review fields are taken from your actual product reviews that your buyers/customers leave on your products.
https://i.rankmath.com/Ni50EF
If you don’t have any reviews yet, that is going to show up as a warning in the schema testing tool. That’s because Google will actually look for those fields.
Please acquire some reviews and ratings to get rid of the aggregateRating and review warnings.
You can fix the SKU and availability issue quickly as well: https://i.rankmath.com/wtM5aM
To fix the brand warning, head over to WordPress Dashboard > Rank Math > General Settings > WooCommerce and choose from any of the available fields to use as your product’s brands.
https://pastebin.com/4SMjE228
If you want to use a custom value for your Brands, you can do that by using the following code in your theme’s functions.php file:
https://pastebin.com/JEfTheYn
Replace the “Rank Math” text with your actual brand name then run your website through the Structured Data Testing tool once again.
For the GTIN, ISBN, MPN issue, you can fix it by adding that to your products using the custom product attribute feature in WooCommere or you can use this plugin: https://wordpress.org/plugins/product-gtin-ean-uc-isbn-for-woocommerce/
For the priceValidUntil warning, you have to either ignore that or add a sale price with validity to get rid of it: https://i.rankmath.com/cMqAAH
Hope that helps and please do not hesitate to let me know if you need our assistance with anything else.
I don’t have woocommerce and everyone is still the same, just mistakes
Hello,
I have tried again to log in and check settings in the plugins but it stills has not enough permissions (the account you enter with the login link) so we can’t enable/disable plugins to test issues nor check WordPress settings.
I also tried with the user and password you gave us but I can’t log in with that data.
I have added a screencast and a screenshot showing those issues in the Sensitive Data section. Could you check it?
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
I’ve been able to login but the affected page is configured to output Article schema on the Rank Math options. It looks your review plugin is the one generating the Product & someProducts schema that contains the errors.
I can suggest that you either disable the schema data on this plugin or get in touch with the developer so that they can advise further.
Looking forward to helping you. Thank you.
Thank you. So you’re telling me to disable the Rank Math Shema mark, is that it? Because I don’t have any Schema plugin, and how can Rank Math give you problems with the schema? Thanks (If you want to enter the web again let me know)
Hello,
Thank you for contacting Rank Math today.
It is likely that one of your plugins is generating and posting the schema data.
Sharing our access would be really helpful in taking a deeper look into this issue.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,Michael I don’t have any schea add-on except Rank Math, I don’t have woocommerce, it’s an Amazon affiliate site, I’ve given you the login details so you can check everything. I’ll keep an eye on it. Thanks
Hello,
Thank you for contacting Rank Math today.
I am unable to access your site, the link leads to IP address not found.
The schema, as noted earlier, is likely being generated by your review plugin. Could you attempt to deactivate it and check if the issue still persists.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
