Problems with linking website to account

#1075762
  • Resolved Sandra Biskup

    2 months ago

    Rank Math free

    I am unable to get into the Setup Wizard on the installed plugin on my website.
    I mistakenly installed Rank Math before setting up an account, now I am unable to connect my website to my account. I’ve tried deleting the plugin from my site and re-installing it, but it did not work. Can you please send me a description of what to do to fix it?
    Thanks! Sandra

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    2 months ago

    Hello,

    We apologize for the issue you are facing with linking your website to your Rank Math account. It sounds like you’re having trouble accessing the Setup Wizard after installing the plugin.

    To resolve this, please follow these steps to access the Setup Wizard:

    1. Automatic Initiation: If you have just installed and activated Rank Math, it should automatically initiate the Setup Wizard. If it doesn’t, proceed to the next steps.

    2. From Plugins Page: You can rerun the Setup Wizard from the plugins page by navigating to WordPress Dashboard → Plugins → Installed Plugins. Look for Rank Math SEO in the list and find the option to run the Setup Wizard there.
      Initiate Rank Math Setup Wizard from Plugins Page

    3. From Rank Math Dashboard: Alternatively, you can access the Setup Wizard from the Rank Math Dashboard by going to WordPress Dashboard → Rank Math SEO → Dashboard and clicking on the Setup Wizard tab.
      Setup Wizard

    If you continue to experience issues after trying these steps, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we look forward to helping you resolve it!

    Sources:
    How to Access Rank Math’s Setup Wizard
    How to Access Rank Math’s Setup Wizard
    How to Setup Rank Math SEO Plugin Properly

    Sandra Biskup

    2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Rakibuzzaman Siam

    2 months ago

    Hello,

    It looks like you’re currently using the Yoast SEO plugin on your website. Could you please install the Rank Math plugin again and share a screenshot so that we can check the issue further for you?

    You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Problems with linking website to account’ is closed to new replies.