Hello,
We apologize for the issue you are facing with Elementor while using the PRO version of Rank Math. It seems like there might be a conflict or a technical issue that is preventing you from making edits.
To assist you better, could you please reply to this ticket and include the URL of your site? This will help us diagnose the problem more effectively.
Thank you for raising this concern, and we look forward to resolving it for you!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Link do site: mgfer.com.br
The PRO version is connected to my Google
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We already fixed this Elementor issue in the Rank Math PRO version 3.0.77.1, released on December 17, 2024: https://rankmath.com/changelog/
If you’re not able to see the update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients, and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients
You can also manually update the plugin by following this guideline: https://rankmath.com/kb/update-rank-math-manually/
However, you’re currently using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Let us know how it goes. Looking forward to helping you.
