Problems with Analytics and Search Console

#98917
  • Resolved Paolo Gironi
    Rank Math free

    I authorized the link to Google Analytics (not version 4) and Search Console, but nothing appears. I tried to disconnect and reconnect. Nothing. From Google Account I read “Rank Math seo has access to the account”. But nothing appears in the WordPress backend panel.

Viewing 12 replies - 1 through 12 (of 12 total)
  • I’m having the same issue

    I have the same problem in 3 sites!

    I’m having a similar problem.

    It finds my analytics account, but when I go to select a property, it doesn’t display any of my properties that have been set up with the new Analytics 4.

    Will there be an update coming so I can connect analytics 4 properties?

    Thanks.

    This is also my problem!

    Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Yes, we know about those issues and we are working hard to get compatibility with the new Google Analytics 4 as soon as possible. Since it has a lot of changes, it is not something we can develop in a few days, but we are on it and it will be ready soon.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Thanks for updating us Alberto.

    Seems a lot of people were surprised by the appearance of this new version of Google Analytics… I don’t remember reading anything about it coming before it just popped up out of nowhere.

    I don’t expect it is something you guys can add compatibility for in your coffee break. 😉

    Just wanted to hear that it was being looked at.

    Thanks.

    • This reply was modified 3 years, 10 months ago by Del Nergaard.

    Also, is fully incompatible with Google site kit, when Rank math metrics is activated, goes to hell “Google site kit” plugin. You must to choice one of both :'( and you need to reconnect

    Google site kit deconnection

    Hello,

    Thank you for the info.

    I’ll let the dev team know of this while working on the imprivement.

    Looking forward to helping you. Thank you.

    ​​​​​​

    I have exactly the same problem with no data in analytics panel. Already tried reconnecting, fetching data, but none of this helped. Please find some solution.

    Hello,

    GA4 is relatively a new product and is in Beta, & there could be data discrepancies if we were to integrate them into Rank Math. And the fact that their APIs are not yet fully ready for 3rd party integration, there is not much we can do.

    However, we will begin working on the integration as soon as they improve their V4 API.

    In the meantime, you can enable GA v3 by following this:
    create a property
    and then choose
    ga 3

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Doesn’t work!

    Hello @Mascarillas de la buena,

    Where are you stuck at? Please record a video screencast using a tool like Loom then create a new ticket and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Problems with Analytics and Search Console’ is closed to new replies.