problems logging in

#1007646
  • Resolved Tarik
    Rank Math free

    I think I previously used Google Sign In. I did a password reset and created a now password so I can use email+pass rather than Google Sign In.
    But now it doesnt let me login. Can you check please.

    Thanks
    Tarik

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with logging in. It seems like there might be a conflict with the account settings after switching from Google Sign In to email and password.

    To resolve this, we recommend replying to your ticket with the details of the issue, and a human agent from the Rank Math Support team will assist you further. Please include any relevant information that might help them, such as the email address associated with your account.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Hello,

    You can update your account’s email address and password at your Rank Math account here:
    https://rankmath.com/my-account/edit-account/

    Also, you can unlink your Google Account from using SSO (single-sign-on). Head over to your Google account permission and remove your Google login from here: https://myaccount.google.com/permissions

    You can remove Rank Math from the list of signing-in options and then you can use your username/email and password instead.

    Looking forward to helping you.

    Tarik
    Rank Math free

    Thank you I think its all working now.

    Hello,

    Glad that helped.

    If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

Viewing 4 replies - 1 through 4 (of 4 total)

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