Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Have you enabled the role manager module? If you have, please check the settings for any changes. You can also test disabling the module to see if the issue is resolved.
If you haven’t, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
We are super happy that this resolved your issue. Do you have any other questions? Or do you want us to close this thread? In any case, we will be here if you have any other questions or issues in the future.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
