Problème mise à jour

#134231
  • Resolved BOX DECO COULEURS
    Rank Math free

    Bonjour,

    J’ai effectué la mise à jour de l’extention cependant, depuis je n’ai plu accès à mon BO comment pouvons nous faire pour renvenir à une version antérieure ?

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Could you provide more details about the issue? Like the affected URL or error message showing and steps to access your soundtrack for us to investigate further?

    You can take a screenshot or record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    We have an option to roll back to the previous version, but we do not recommend it as it may not be secure or stable.

    Thank you, and looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Problème mise à jour’ is closed to new replies.