Hello,
I’m sorry to hear that you are facing issues with the Meta data on your homepage. To assist you better, could you please confirm if your homepage displays the latest posts or a static page? Knowing this will help us guide you through the correct steps to set up the SEO title and meta description for your homepage.
If your homepage displays the latest posts, you can navigate to Rank Math SEO → Titles & Meta → Homepage to set the Meta Title and Description. On the other hand, if your homepage is a static page, you can edit it directly from Rank Math SEO → Titles & Meta → Homepage.
Please follow the appropriate steps based on how your homepage is set up, and if you encounter any difficulties, feel free to reach out for further assistance.
Thank you for bringing this to our attention! 😊
Sources:
Homepage SEO Settings via Meta Title and Description
Rank Math ‘Titles and Meta’ Options and Settings
Hello, I would need the support of a human to check into my problem.
Thank you,
Guillaume
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Checking your website it appears that all of the meta tags that are supposed to be generated by Rank Math are not rendered on the frontend.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, thanks for your reply, the issue is still persisting, I added the access to my wordpress site in the sensitive data,
Can I kindly ask you to check and help me here?
Thanks very much in advance,
Guillaume
Hello,
The theme you are using is “hijacking” the homepage generation and thus our plugin cannot generate the metadata on that page.
If you check the source code of the page you’ll notice that all the metadata from our plugin is missing, which includes the title and description but also the robots meta settings and all the Schema markup.
You need to get in touch with your theme provider and ask them if it’s possible to use a static page on the website which would allow you to add the data inside that page.
Don’t hesitate to get in touch if you have any other questions.
Thank you Miguel,
I will check with the developer.
It is strange because before it was working well and suddenly my meta data for the homepage didn’t appear anymore when sharing my website.
Guillaume
Hello,
Yes, please reach out to your theme developer and let us know when you hear back from them.
Thank you for choosing Rank Math
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
