Hello,
We apologize for the issue you are facing with the Rank Math plugin after the recent update. It seems that you are unable to access the individual Metabox for your product categories, which is indeed frustrating.
This issue may be related to how the homepage is set up in your WordPress settings. If your homepage is set to display a specific page, the Titles & Meta settings for the homepage can only be configured directly through the Rank Math MetaBox available in the Editor.
If you need further assistance or have any other questions, please reply to this ticket, and a human agent from the Rank Math Support team will take over and provide you with more specific guidance based on your website’s configuration.
Thank you for raising this concern, and we hope to resolve it for you soon!
Hello,
Apologies for the inconvenience.
We can replicate this issue with the last update of Rank Math. However, this has already been reported to our development team, and we are working on a fix.
To fix this issue, you may rollback the plugin to the previous version by following the steps in this guide:
https://rankmath.com/kb/version-control/#num-1-1-how-to-rollback-rank-math-to-a-previous-version
We will notify everyone via the usual communication channels once this is added to our latest update.
You can also keep an eye on our changelog here:
https://rankmath.com/changelog/
We really appreciate your kind patience with this matter.
Looking forward to helping you.
Merci pour votre réponse, j’ai réinstaller la version antérieure.
Bien à vous,
Florian
Hello,
Glad that helped.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
Hello,
We have released a fix for the issue. Please update the Free plugin to the latest version on your site: https://rankmath.com/changelog/free/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Thank you for your patience.
Just a quick update that we have fixed this issue on one of our recent releases.
Please update Rank Math & all other plugins, themes and WordPress to the latest version.
The issue should be fixed.
If not, please feel free to open a support topic or reply to this message and we will be more than happy to assist.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
