Probleme Balise Meta-Description

#73033
  • Resolved VOTRE CARRELAGE

    4 years, 3 months ago

    Rank Math free

    Bonjour,

    J’ai une problĂ©matique avec mes balises mĂ©ta description, je l’ai remplie comme il se doit mais n’apparaissent pas dans google comme il faut. Voir photo explicative. J’ai fait les modifications il y a un peu plus de 2 mois maintenant.

    En regardant la source view pour l’exemple en P.J. J’ai l’impression que cela viens du Thème, c’est pas un thème WordPress c’est du thème spĂ©cifique fait par le dĂ©veloppeur… Comme si il y avait une règle qui prĂ©domine sur la partie thème.

    Notre prestataire externe ( DĂ©v) est en congĂ©s, et je ne sais pas comment modifier cela…

    Pouvez-vous m’aider s’il vous plait.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    VOTRE CARRELAGE

    4 years, 3 months ago

    Rank Math free

    Bonjour Michael,

    Merci pour votre retour, j’ai fait le test mais le problème est toujours prĂ©sent. Je ne sais pas qui est le coupable

    Merci d’avance pour votre rĂ©ponse

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    VOTRE CARRELAGE

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    VOTRE CARRELAGE

    4 years, 3 months ago

    Rank Math free

    Bonjour,

    Je viens de vous transmettre le temporaire login pour 1 semaine.

    Merci d’avance pour votre aide et votre rĂ©activitĂ©.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    I just fixed it. I commented the meta description added by the theme, so now only loads the one added by Rank Math.

    The code I commented was in the current active theme > templates > partials > html-header.twig.

    Looking forward to help you.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Probleme Balise Meta-Description’ is closed to new replies.