Problem with Twitter Card Image while sharing

#175625
  • Resolved myheartontravel

    3 years, 9 months ago

    Rank Math free

    Hi,

    Referring to the my ticket with Twitter support community here: <In sensitive section as my ticket is being flagged to moderation> (Pardon for opening multiple same ticket, wasn’t sure why request was going to moderation)

    I checked all meta tags were visible in the source code. Cache was cleared tons of times from last time I found this issue. But somehow I thought to change the twitter card size in Rankmath setting. This did the trick and the twitter cards started showing up all of a sudden. I don’t know what the issue is with the Rankmath that after I changed the setting Titles and Meta> Global Meta> Twitter Card Type to regular from large one, and clearing cache, it started working all of a sudden for all the pages of my blog! Then I changed the twitter card back to large format and it was working!

    One more thing I am not sure of: In Elementor editor when I only change the SEO social information for Facebook or Twitter for my post, is the Publish button of Elementor supposed to change to Green or the change is directly handled without hitting the Publish button? Because in my case it remains grey if I do not make any change to the page but only the SEO info.

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  • Prabhat

    3 years, 9 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us.

    I tested your post in the Twitter Card Preview tool and your image was being fetched without any issues. Please see the screenshot available in the sensitive data section of this ticket.

    It is possible that earlier your settings might not be getting saved properly and after you cleared the cache and changed the values of the settings (card size), the settings got saved and the issue was fixed.

    Because in my case it remains grey if I do not make any change to the page but only the SEO info.

    We have identified this issue and it would be fixed in our future updates. For now, you can alter any setting in Elementor and then revert it back to turn the publish/update button to green color.

    Hope this helps.

    Thanks.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Problem with Twitter Card Image while sharing’ is closed to new replies.