Hello,
We apologize for the issue you are facing with the Rank Math plugin. It seems that you might be experiencing a problem with the SEO section not displaying correctly on your product edit pages.
Here are a few steps you can try to resolve this issue:
- Update Rank Math: Ensure that you are using the latest version of the Rank Math plugin. Sometimes, older versions may have bugs that have been fixed in updates.
- Check for Conflicts: Deactivate other plugins temporarily to see if there is a conflict causing the Rank Math SEO section to not display.
- Clear Cache: If you are using a caching plugin, clear your cache and check again.
- Browser Console: Check your browser’s console for any JavaScript errors that might be preventing the Rank Math section from loading properly.
If none of these steps resolve the issue, we recommend replying to this ticket, and a human agent from the Rank Math Support team will take over and provide more specific guidance based on your website’s configuration.
Thank you for raising this concern!
Hello,
If the meta box is not showing, head over to Rank Math > Titles & Meta > Product and enable the add SEO Control option
You may also share the screenshot of the issue so we can check. You can add it to the sensitive data section by editing your first post
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
