Problem with SEO Analysis

#166179
  • Resolved Robert Kobylinski

    4 years, 9 months ago

    Rank Math free

    Hello,

    I am working on new site and for now use SeedPrdo Coming Soon plugin to redirect the whole website to temporary landing page for non logged in users (landing page is on subdomain). As I am close to finish the site, I have just disabled the Coming Soon redirection and run RM SEO Analysis.

    The problem is, that even with coming soon mode disabled, RM SEO Analysis shows the redirected page data and screenshot. I have tried clearing the SEO Analysis data and other options on Database Tools page but no success. I have also tried to disconnect from RM website panel and reconnect again, but it also does not help.

    I hope you have some kind of solution for this issue.

    Regards,

    Robert

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    4 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Could you please also check the affected URL/s in our external analyzer and see if the issue still persists? https://rankmath.com/tools/seo-analyzer/

    You can also share them in the designated sensitive data section to investigate further:
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Thank you, and looking forward to your update.

    Robert Kobylinski

    4 years, 9 months ago

    Rank Math free

    Hello,

    Thank you for your prompt answer. I have just used your external analyzer and it shows proper data of the actual site. I also just cleared the SEO Analysis data again on my site, and no success – it still shows the wrong data of previously redirected page. I have all my caching plugins disabled at the moment.

    Robert

    Anas

    4 years, 9 months ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Robert Kobylinski

    4 years, 9 months ago

    Rank Math free

    Hello,

    I do not know how it happened, but the issue solved itself after several hours. Since yesterday the SEO Analysis was stuck on wrong URl but now, it just got fixed.

    Anyway, thank you for help!

    Robert

    Anas

    4 years, 9 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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