problem with schema edittor/generator

#219178
  • Resolved buntarbg
    Rank Math free

    Hello,

    I have questions about the schemas editor and the presence of my website! I do everything necessary to get all my products in the scheme of your proposals and really, they are already starting to appear in search! However, when they are displayed, the result is that the price of the product is in dollars, which is not true and I have set another currency (BGN) separately, I tried to change the different currency but the price is always shown in dollars!

    The second problem is that the images are terribly blurred! my images are not! at all they are of perfect quality! it looks very bad both on the PC and on the phone … I will attac you a photos for both problems…

    I hope you will help me! Greetings!

Viewing 3 replies - 16 through 18 (of 18 total)
  • Hello,

    Thanks for getting back. Sorry for the delay and any inconvenience that might have been caused due to that.

    It seems like the additional Schema is being added by your theme but I wasn’t able to confirm that as the troubleshooting mode isn’t working in your site’s frontend. Can you please create a staging site and share the login details here so we can investigate this further? You can use WP Staging to create a staging site.

    And for the redirection issue, I wasn’t able to see any redirection issue with your URLs. Can you please share some affected URLs so we can check?

    We really look forward to helping you.

    Sorry! Why you need an stagging website? I givet to you all rights and data to take a look inside the website… its not sufficent?

    also two important things! I still have images on google “blured” + wrong money currency, and I can’t find the reаson… but..

    1st – I have uploaded my old sitemaps on google search console before, and then, just when I started to work with RankMath I leaved there only the RankMath sitemap in the google search console. .. so It’s can be that google is still loading my old products with old schemas and etc. .. and so it cant find the links to this images???

    https://ibb.co/zbmYf50

    the seccond importand thing is that I’m pretty sure that my schemas is doubled from my theme and your plugin…but how to stop it!? the plugin options is not giving effects, because google still showing me the warnings on the rich result texts (at example) – link to the rich results test –

    https://search.google.com/test/rich-results?url=https%3A%2F%2Fbuntar-bg.com%2Fproduct%2F%D0%B5%D0%BC%D0%B0%D0%B9%D0%BB%D0%B8%D1%80%D0%B0%D0%BD%D0%BE-%D0%BC%D0%B5%D1%82%D0%B0%D0%BB%D0%BD%D0%BE-%D0%BA%D0%B0%D0%BD%D1%87%D0%B5-%D0%B7%D0%B0-%D0%B3%D0%BE%D1%80%D0%B0%D1%82%D0%B0%2F&user_agent=1

    and to all

    https://ibb.co/c1kn7VF

    And this problems is happening on all my products, not on the specific!!!

    Please take a look! I need to resolve all this problems created ..

    Hello,

    We may need a staging site to continue investigating this issue. The Health Check plugin helps us troubleshoot (deactivate plugins/change theme) without affecting your live site.

    Since it’s not working on your site, a staging site would be very helpful for us to deactivate/change something, since your site seems to be live.

    You can also deactivate your plugins one by one or change your active theme to default at your convenient time to troubleshoot on your end.

    Let us know how you wanted to continue in this case.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 16 through 18 (of 18 total)

The ticket ‘problem with schema edittor/generator’ is closed to new replies.