Hello,
We apologize for the issue you are facing with the Schema Breadcrumbs on your posts. It seems that after creating a custom schema with the Breadcrumbs Schema itemListElement, you’re encountering difficulties editing the post again after updating it.
This could be related to a conflict with WordPress or another plugin. Here are a few steps you can try to troubleshoot the issue:
- Clear Cache: If you are using any caching plugins, clear the cache and check if the issue persists.
- Disable Other Plugins: Temporarily disable other plugins to see if there is a conflict causing this issue. If the Rank Math plugin becomes accessible again, you can enable the plugins one by one to identify the conflicting one.
- Switch Themes: Sometimes, themes can cause conflicts. Try switching to a default WordPress theme (like Twenty Twenty-One) to see if that resolves the issue.
- Check for JavaScript Errors: Open your browser’s developer console (usually F12) and check for any JavaScript errors that might be preventing Rank Math from loading properly.
- Recreate the Schema: If possible, try recreating the custom schema to see if that resolves the issue.
If none of these steps work, we recommend replying to this ticket, and a human agent from the Rank Math Support team will take over and provide further assistance.
Thank you for raising this concern!
I cannot approch the Rankmath plugin on single post because of this issue.
Hello,
You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Regarding the issue, assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by conflicting plugins/theme on your site.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
