Problem with redirections

#954602
  • Resolved Oh My Frog

    2 months, 1 week ago

    Rank Math free

    Hello,

    On my website https://www.kaperli.com/, I have set redirections using Rank Math. For example, I want the old page https://www.kaperli.com/blog/ to redirect to https://www.kaperli.com/actualites/.
    Instead of going to /actualites/, the redirection goes to the home page.

    In fact, all redirections set as ‘start with’ redirect to the home page.

    I have followed the troubleshooting steps in your knowledge base and activated the redirections debugger, but it’s still not working.

    Could you please help me for this case ?

    Thank you
    Melanie

Viewing 8 replies - 1 through 8 (of 8 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with the redirections on your website. It sounds frustrating that the redirections are not functioning as expected.

    Since you’ve already activated the redirections debugger, we recommend checking the following:

    1. Ensure the Redirection Rules are Correct: Double-check that the redirection rules you have set up are correctly configured. Make sure there are no conflicting rules that might be causing the redirection to default to the home page.
    2. Debugging Information: When you use the debugger, look for the "Manage This Redirection" link in the interstitial that appears before the redirect happens. This will take you to the exact redirect rule that is causing the issue, allowing you to diagnose and fix it.
      Redirection Debugger
    3. Check for Other Plugins: Sometimes, other plugins can interfere with redirection rules. Temporarily disable other plugins to see if that resolves the issue.
    4. Clear Cache: If you are using a caching plugin, clear your cache after making changes to your redirection settings.

    If you’ve gone through these steps and the issue persists, please reply to this ticket with any additional details or screenshots of your redirection settings, and a human agent from our support team will take over and assist you further.

    Thank you for raising this concern, and we look forward to helping you resolve it!

    Sources:
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    Page With Redirect – Google Search Console Status » Rank Math

    Oh My Frog

    2 months, 1 week ago

    Rank Math free

    Hello,

    I have followed the steps and the problem persists.

    Rakibuzzaman Siam

    2 months, 1 week ago

    Hello,

    We checked your website and found that you were using the domain name in Source URL which Rank Math doesn’t support. We updated the redirection and now it is working properly without any issues:

    However, if you want to redirect all the URLs from /blog/post-name to /actualites/post-name then you’ll have to use the following regex redirection on your website:

    Source: blog/(.*)
Match: regex
Destination: https://www.kaperli.com/actualites/$1

    Here’s how you can set a regex redirection on your website: https://rankmath.com/kb/how-to-use-regex-redirects/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Oh My Frog

    2 months ago

    Rank Math free

    Thank you verymuch !
    That is clearer now, and my redirections are working !

    Oh My Frog

    2 months ago

    Rank Math free

    one last question, can I set a redirection to another domain ?
    For example, I want all strings starting by
    https://www.kaperli.com/categorie-produit/…

    to redirect to https://shop.kaperli.com/

    Could you please tell me how to set that ? Should I use regex too ?

    Reinelle

    2 months ago

    Hello,

    Apologies for the delay as this ticket seems to have been stuck in our drafts section for some reason.

    Yes, you can set the destination URL to any domain.

    You should also use regex for that with this format:

    Source: categorie-produit/(.*)
Type: Regex
Destination: https://shop.kaperli.com/

    Hope that helps.

    Oh My Frog

    2 months ago

    Rank Math free

    thank you very much 🙂

    Ike

    2 months ago

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Problem with redirections’ is closed to new replies.