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Hello,
On my website https://www.kaperli.com/, I have set redirections using Rank Math. For example, I want the old page https://www.kaperli.com/blog/ to redirect to https://www.kaperli.com/actualites/.
Instead of going to /actualites/, the redirection goes to the home page.In fact, all redirections set as ‘start with’ redirect to the home page.
I have followed the troubleshooting steps in your knowledge base and activated the redirections debugger, but it’s still not working.
Could you please help me for this case ?
Thank you
Melanie
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Hello,
We apologize for the issue you are facing with the redirections on your website. It sounds frustrating that the redirections are not functioning as expected.
Since you’ve already activated the redirections debugger, we recommend checking the following:
- Ensure the Redirection Rules are Correct: Double-check that the redirection rules you have set up are correctly configured. Make sure there are no conflicting rules that might be causing the redirection to default to the home page.
- Debugging Information: When you use the debugger, look for the "Manage This Redirection" link in the interstitial that appears before the redirect happens. This will take you to the exact redirect rule that is causing the issue, allowing you to diagnose and fix it.
- Check for Other Plugins: Sometimes, other plugins can interfere with redirection rules. Temporarily disable other plugins to see if that resolves the issue.
- Clear Cache: If you are using a caching plugin, clear your cache after making changes to your redirection settings.
If you’ve gone through these steps and the issue persists, please reply to this ticket with any additional details or screenshots of your redirection settings, and a human agent from our support team will take over and assist you further.
Thank you for raising this concern, and we look forward to helping you resolve it!
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Page With Redirect – Google Search Console Status » Rank Math
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