Problem with Rankmath on my divi Wordpress

#1050121
  • Resolved Sharon Hartnett
    Rank Math free

    It sounds like you’re experiencing a significant issue with Rank Math SEO on your WordPress site. Here are a few steps you can take to troubleshoot the problem:

    Check for JavaScript Errors: Open your browser’s developer console (usually F12 or right-click and select “Inspect”) and check for any JavaScript errors that may be occurring when you try to create or edit pages.
    Increase PHP Memory Limit: Sometimes, a low PHP memory limit can cause issues. You can increase it by adding the following line to your wp-config.php file:

    define(‘WP_MEMORY_LIMIT’, ‘256M’);
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    Check Server Error Logs: Look at your server’s error logs to see if there are any specific errors being reported when you try to create or edit posts.
    Disable Other Plugins: Although you mentioned that only Rank Math and Akismet are active, ensure that Akismet is not causing any conflicts. Try deactivating it temporarily to see if the issue persists.
    Reinstall Rank Math: Sometimes, a fresh installation can resolve issues. Deactivate and delete Rank Math, then reinstall it from the WordPress plugin repository.
    Check for Theme Conflicts: Switch to a default WordPress theme (like Twenty Twenty-One) to see if the issue is related to your current theme.
    If none of these steps resolve the issue, I recommend opening a support ticket with Rank Math for further assistance: Open a Support Ticket. Their support team will be able to provide more specific guidance based on your situati

Viewing 1 replies (of 1 total)
  • Hello,

    We apologize for the issue you are facing with Rank Math on your Divi WordPress site. Here are some steps you can take to troubleshoot the problem:

    1. Check for JavaScript Errors: Open your browser’s developer console (usually by pressing F12 or right-clicking and selecting "Inspect") and look for any JavaScript errors that may occur when you try to create or edit pages.

    2. Increase PHP Memory Limit: A low PHP memory limit can sometimes cause issues. You can increase it by adding the following line to your wp-config.php file:

      define('WP_MEMORY_LIMIT', '256M');
    3. Check Server Error Logs: Review your server’s error logs to see if there are any specific errors reported when you attempt to create or edit posts.

    4. Disable Other Plugins: Although you mentioned that only Rank Math and Akismet are active, try deactivating Akismet temporarily to see if it is causing any conflicts.

    5. Reinstall Rank Math: Sometimes, a fresh installation can resolve issues. Deactivate and delete Rank Math, then reinstall it from the WordPress plugin repository.

    6. Check for Theme Conflicts: Switch to a default WordPress theme (like Twenty Twenty-One) to determine if the issue is related to your current theme.

    If none of these steps resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to help you resolve it soon!

    Sources:
    How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Problem with Rankmath on my divi Wordpress’ is closed to new replies.