Problem with Rank Math plugin

#687326
  • Resolved Optimo Autohaus

    1 year, 9 months ago

    Rank Math free

    The plugin is installed corectly and I can access all its features.

    Unfortunately, the plugin fields are not showing up when I try to add some meta description or a meta keyword.

    This is the following error caught in the console.

    Uncaught SyntaxError: Invalid regular expression: /[!-/:-@[-`{-~€-¿×÷ -⯿⸀-⹿]/g: Range out of order in character class
    at new RegExp (<anonymous>)
    at wordcount.min.js?ver=5a74890fd7c610679e34:2:603
    at wordcount.min.js?ver=5a74890fd7c610679e34:2:2492

    Uncaught SyntaxError: Invalid regular expression: /[€-¿×÷ -⯿⸀-⹿]/g: Range out of order in character class

    Uncaught ReferenceError: rankMathAnalyzer is not defined
    at rank-math-app.js?ver=1.0.206:1:76698
    at rank-math-app.js?ver=1.0.206:1:174368
    at rank-math-app.js?ver=1.0.206:1:174371

    I’ve tried changing the website language, the character is set to utf8 but without any luck.

    Any ideas why this happens?

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    We apologize for the inconvenience you are facing with the Rank Math plugin. The error you are encountering seems to be related to JavaScript conflicts on your website. This is likely causing the metadata fields to not show up when you try to add meta descriptions or keywords.

    The error console you have shared indicates that there are issues with regular expressions and a reference error related to the Rank Math analyzer.

    To resolve this, we recommend checking if any other plugins or themes installed on your website are causing JavaScript conflicts on your Editor window. If so, this might be preventing Rank Math from saving the metadata.

    If you are unable to identify the conflicting plugin or theme, please reach out to our support forum with the error details so that our support experts can investigate further. You can open a support ticket in our Rank Math support forum here.

    If you are using a Firewall, it’s also possible that it might be preventing the data from being saved. You can check if Rank Math is being blocked by your firewall and whitelist Rank Math and its files accordingly.

    We hope this information helps in resolving the issue. If you need further assistance, please feel free to reach out to us through the support forum.

    Thank you for bringing this to our attention.

    Sources:
    The #1 WordPress SEO Plugin in 2023 – Rank Math
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    Optimo Autohaus

    1 year, 9 months ago

    Rank Math free

    I’m not using a Firewall. Everything went smoothly until I installed the RankMath plugin.

    I’ve noticed also some reading issues on your plugin regarding translations and also in english.

    Rakibuzzaman Siam

    1 year, 9 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share a screencast with us by using a tool like https://loom.com? A visual representation of the issue will help us to understand it better and assist you further.

    Meanwhile, please follow this guideline to check if any of your plugin/themes is conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Problem with Rank Math plugin’ is closed to new replies.