Problem with plugin

#920852
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It looks like you’re currently using the Yoast SEO plugin on your website. Can you please activate the Rank Math plugin again on your website so that we can check the issue further for you?

    Looking forward to helping you.

    Thank you.

    Fabio Sestu
    Rank Math free

    I just do it.
    You can see I don’t see gallery in the page: https://fabiosestu.it/portfolio/vivo-dorcia/

    Hello,

    We deeply apologize for the unexpected delay in response.

    We checked your website with the Health Check plugin and found that when the Hello Elementor theme is activated, the page doesn’t load properly. But when checked with the default theme, we didn’t find any issues.

    However, we already shared this with our developers and they are investigating it. As soon as we get some updates, we’ll make sure to let you know here.

    Meanwhile, we also suggest you get in touch with your theme support and inform them about the issue.

    Looking forward to helping you.

    Thank you.

    I have problem only rank math 😞

    Hello,

    Could some changes have been made to the GT3 Photo & Video Gallery - Pro plugin code? as some code appears commented out; see the ones in grey:

    Commented code

    While we were able to reproduce this issue on our dev setup ( using the same version of the plugin on your website ), we also noticed that the gallery posts are not loaded as expected in the elementor editor and this could be a hint to the cause of the issue.

    If the code for GT3 Photo & Video Gallery - Pro plugin is changed, is it possible to get the one with no changes ( directly from the pro plugin publisher ).

    Thank you.

    I’m sorry but I haven’t modify it

    Hello,

    We are still looking into this and will share another update below, but before then; could you please reach out to the GT3 Photo & Video Gallery - Pro plugin support as well; about ( we also noticed that the gallery posts are not loaded as expected in the elementor editor and this could be a hint to the cause of the issue. ) and share with us their related response.

    Thank you.

    Hi, I contacted GT£ Photo, but don’t give me a solution. They suggest me to install Yoast, but I prefer Math Rank but this is a problem for me. How can do?

    Hello,

    What about the gallery edit pages, that don’t load as expected, even with or without Yoast?

    Did they mention any hint related to that?, as this could be the source of the issue.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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