Problem with plugin

#841307
  • Resolved Aleksandar

    1 year, 2 months ago

    Rank Math free

    Hi, I had to disable your plugin from the site because it added some data at the end of the page.

    I tried to roll back the plugin, but it didn’t help. Somehow, your plugin added the names of all pages, categories, and posts along with a date, everything presented in a text format. Could you please help me with this issue I like your plugin.

    https://imgur.com/a/CHWkoav

    best, Aleksandar Arsov

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    I’m sorry to hear about the issue you are facing with the Rank Math plugin on your website. From the screenshot you provided, it seems like there is unwanted data being added at the end of your pages.

    To address this problem, you can follow these steps:

    1. Check Theme Files: Verify if there are any customizations in your theme files that might be causing this issue.

    2. Disable Rank Math: If the issue persists, you can temporarily disable Rank Math by deactivating the plugin to see if the additional data disappears.

    3. Uninstall and Reinstall Rank Math: If disabling doesn’t resolve the problem, you can uninstall Rank Math completely, then reinstall it. Before doing this, make sure to back up your Rank Math settings and SEO metadata.

    If the issue persists after following these steps, please let us know by replying to this ticket. Our support team will assist you further.

    Best regards.

    Sources:
    How to Remove Date Snippets from Search Results » Rank Math
    How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
    Sorry, You Are Not Allowed to Access This Page » Rank Math

    Princess

    1 year, 2 months ago

    Hello,

    It seems that you already marked this ticket as “Resolved”.

    Do you still need our assistance regarding this issue?

    Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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