Problem with Nimble page Builder

#18369
  • Resolved Chriss Brl
    Rank Math free

    Hello,

    I am satisfied with Rank Math but since the last update the homepage of my site is posted oddly. This is the only page that is problematic. This page is built with “Nimble Page Builder”.

    I checked all the plugins and I think there is a conflict between Rank Math and this plugin (there was an update just before Rank math but it’s with yours that it started to not working anymore).

    I do not know what to do. I have to leave my site with Rank disabled …

    Thanks for your help.

    Chriss

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  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind sharing some screenshots of how the page has been affected and some temporary access to your site so that we can investigate this further?
    Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Problem with Nimble page Builder’ is closed to new replies.