Problem with %name%

#20566
  • Resolved Tone Jarvis-Mack

    5 years, 1 month ago

    Rank Math free

    Hi,

    As published on Facebook I have rank math user title to %name% %sep% %sitetitle%

    Instead of showing the users name it shows the default admin each time.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your site is reporting the following error when I attempt to edit users:
    Screen grab
    Could you please modify my account access if you have custom permissions already set?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Tone Jarvis-Mack

    5 years, 1 month ago

    Rank Math free

    It’s because this plugin doesn’t work with users. I checked their support page.

    I have added login details

    Tone Jarvis-Mack

    5 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I have checked several of your user pages and the %name% variable is working as expected on the frontend. Here are some screenshots:
    First user
    Second user

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    5 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Problem with %name%’ is closed to new replies.