Problem with Indexing

#826460
  • Resolved Sheila

    2 months, 3 weeks ago

    Rank Math free

    Hi – I installed Rank Math about 7 days ago and everything went well except that when I look at the Index Status in the Analytics section, there is nothing there and I tried to do it manually as instructed, it kept saying that it was fetching data and after an hour I stopped it as it wasn’t working.  I then got a warning from my server to say that 80% of its allowed CPU seconds quota was used.  When I contacted my host, I was advised that Rank Math had made too many hits and that I need to limit the number of hits it makes.

    I was advised by the help desk to open this this ticket so that you can access my website.

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    2 months, 3 weeks ago

    Hello,

    I apologize for the issue you are facing with indexing on Rank Math. It seems like there might be an excessive number of hits being made by Rank Math, causing server warnings about CPU usage.

    Based on the information provided, it appears that your host advised limiting the number of hits Rank Math makes to avoid exceeding CPU quotas. To address this issue and investigate further, we recommend assigning this ticket to a human agent from our support team. Please use the available buttons to assign the ticket to a human agent who will assist you in resolving the indexing problem on your website.

    If you encounter any difficulties assigning the ticket or have further questions, feel free to provide more details here, and a support team member will take over the ticket promptly.

    Thank you for reaching out to us for assistance.

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    Making the Most of the Analytics in Rank Math
    How to Fix 429 Error with IndexNow API » Rank Math

    Sheila

    2 months, 3 weeks ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jaideep Asrani

    2 months, 3 weeks ago

    Hello,

    Thank you for contacting Rank Math support.

    We can check that you are using the PRO plugin on your site while your account doesn’t have a PRO plan. Please share the email address of your PRO account so we can verify your purchase and assist you further.

    Looking forward to helping you.

    RankBot

    1 month, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Problem with Indexing’ is closed to new replies.