Problem with image when sharing website to Facebook

#85777
  • Resolved Sagio Design

    4 years, 2 months ago

    Rank Math free

    Hello!
    First of all, sorry if I posted in the wrong category.
    I’m facing this issue (I’ll try to explain as good as I can): When I try or someone else tries to share my website on Facebook the image shown is a GDPR picture. Everything seems fine in the settings, I re-installed RankMath, I deleted the GDPR (from where the picture was) plugin and its files from cPanel and then I reinstalled it and make the setting. In the GDPR plugin the icon of my website is set good, but when I share it on Facebook, it is not. I understanded that the problem comes from RankMath.
    Is there any way you can help me fix this?
    Thank you!

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share your site URL so we can check and test from our end.? Have you also checked your site on Facebook debugger : https://developers.facebook.com/tools/debug/ ?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Problem with image when sharing website to Facebook’ is closed to new replies.