Problem with home page

#870541
  • Resolved Bojus
    Rank Math free

    Hi, I have installed RankMath plugin, however recently it caused problems on my home page. At the bottom of the home page, Posts, Pages and Categories list appeared and I can’t remove it in edit page mode.
    The only way to remove Posts, Pages and Categories list from homepage is to deactivate RankMath plugin. Do you know any other method?
    Please check my website to see the problem: spona.ai

    Thanks in advanced,
    Bojan

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    We apologize for the issue you are facing with your homepage. It sounds like the Rank Math plugin might be conflicting with your theme or another plugin, causing the Posts, Pages, and Categories list to appear at the bottom of your homepage.

    Here are a few steps you can try to resolve this issue without deactivating the Rank Math plugin:

    1. Check Theme Settings: Sometimes, themes have settings that control what is displayed on the homepage. Check your theme’s settings to see if there is an option to disable the display of posts or categories on the homepage.

    2. Review Page Settings: Ensure that your homepage is set to display a static page rather than your latest posts. You can check this by going to Settings → Reading in your WordPress dashboard and confirming that the correct page is selected as your homepage.

    3. Disable Shortcodes: If you are using any shortcodes in your homepage content that might be pulling in these lists, try removing them.

    4. Check for Plugin Conflicts: Deactivate other plugins one by one to see if there is a conflict with Rank Math that is causing this issue.

    5. Custom Code: If you are comfortable with coding, you can add custom CSS to hide those elements. You can do this by going to Appearance → Customize → Additional CSS and adding something like:

      .your-class-name { display: none; }

      Replace .your-class-name with the actual class name of the elements you want to hide.

    If these steps do not resolve the issue, we recommend replying to this ticket so a human agent from the Rank Math Support team can assist you further based on your website’s configuration.

    Thank you for raising this concern, and we hope to help you resolve it soon!

    Bojus
    Rank Math free

    Suggestions from 1-4 wasn’t helpfull. regarding the suggestion 5, I do not know how to remove it with coding ( i don’t know class name for posts, pages and categories list.
    I am using Hello Elementor pro theme

    Hello,

    Thank you for contacting Rank Math support, and we apologise for the inconvenience caused.

    To investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    Bojus
    Rank Math free

    Hi, I don’t have wordpress login, I am using Elementor pro hosting. So if you want to investigate issues on my website, you should send me an email address and I will add you to website collaborator temporary.

    Hello,

    The section you’re referring to is the HTML sitemap feature of Rank Math.

    To remove it, head over to Rank Math > Sitemap Settings > HTML Sitemap > Display format and change the page or select the Shortcode option to remove it from your homepage’s content

    page

    Here’s a link for more information:
    https://rankmath.com/kb/html-sitemap/#display-format

    Looking forward to helping you.

    Bojus
    Rank Math free

    Yes, that is it! Thank you!

    Hello,

    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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