Problem with description not appearing in search engine - Support

Resolved asd dsa
2 months, 2 weeks ago

Rank Math free

Hello, I have a problem with the description not appearing in search engine. Although the site description is present in the plugin and the template, it does not appear in the search engine. Only the first two letters of the description appear. I have checked the validity of the site from all the possibilities that may have caused the description not to appear, but the problem was not solved when I deleted the plugin and sent the site to indexing again. The description appeared. So the problem is in the plugin after activation. Please solve the problem. I will send a screenshot that shows the problem in question.

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RankBot
2 months, 2 weeks ago
Hello,

We apologize for the issue you are facing with the description not appearing correctly in search engines. It sounds like you’ve already done a thorough check on your site and even tried deleting the plugin to see if that resolved the issue.

Here are a few steps you can take to troubleshoot this further:
1. Check Meta Description Settings: Ensure that the meta description is correctly set in the Rank Math plugin. You can do this by editing the post or page and checking the Rank Math SEO settings.
2. Verify Page Source: After saving your changes, view the page source (right-click on the page and select "View Page Source") to confirm that the meta description is present in the HTML.
3. Use Google Search Console: Utilize the URL Inspection Tool in Google Search Console to check how Google sees your page. This can help you determine if Google has indexed the latest version of your page with the correct meta description. If it hasn’t, you can request indexing.
4. Caching Issues: Sometimes caching plugins or server-side caching can cause issues with displaying updated content. Clear any caches that might be affecting your site.
5. Check for Conflicts: Deactivate other plugins temporarily to see if there’s a conflict causing this issue with Rank Math.
If after trying these steps the problem persists, we recommend replying to this ticket with a screenshot of the issue, and a human agent from our support team will take over and assist you further. Additionally, please include your site URL so we can investigate more effectively.

Thank you for raising this concern, and we look forward to helping you resolve it!

Sources:
Google Shows A Different Meta Title/Description For My Site » Rank Math
Princess
2 months, 2 weeks ago

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

It is a pretty common thing with Google these days. It happens with 70% of the results and we even have a KB dedicated to this problem and a few solutions we recommend:

https://rankmath.com/kb/different-meta-title-and-description/

Please check the KB and you will understand the reasons Google does this.

Google has made some changes to their algorithm which automatically changes the titles, discarding the one you have set in your SEO title meta tag. This happens regardless of the SEO plugin you are using. We have covered this Google update here:

https://rankmath.com/google-update/google-title-rewrite-update/

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

RankBot
1 month, 2 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Problem with description not appearing in search engine’ is closed to new replies.