Problem with content AI

#997313
  • Resolved Adam Ibrahim

    6 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    Hi.

    I am trying to use content in my website i am only getting som error and can not output any information. And the error even say site not assioted with user. can you please be able to help me.

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    6 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with Content AI. It sounds like your website may not be properly connected to your Rank Math account. Here are a few steps you can take to resolve this:

    1. Connect Your Rank Math Account: When you see the message saying "Start using Content AI by connecting your Rank Math account," you need to click the Connect Now button in your WordPress dashboard. This will link your website to your Rank Math account.
      Click Connect Now

    2. Check Your Subscription: Ensure that you have an active Content AI subscription. If you see a message indicating that you need an active subscription, you can select a plan here.
      To access this Content AI feature, you need to have an active subscription plan.

    3. Refresh Credits: After ensuring that your account is connected and your subscription is active, go to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. This will help in updating any discrepancies.
      Refresh Credits

    If you continue to experience issues, please reply to this ticket with your website URL so that we can assist you further. Thank you for raising this concern, and we hope this helps!

    Sources:
    Resolving Content AI Related Issues » Rank Math

    Adam Ibrahim

    6 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    So i need a subscription to use content ai? is says that i goot free coins

    Princess

    6 months, 2 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can see that you have 3 websites connected to this account. Can you please share the affected URL/s so we can check on our end as well.

    We really look forward to helping you. Thank you.

    RankBot

    5 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Problem with content AI’ is closed to new replies.