Hello,
Thank you for reaching out about the issue you are facing while trying to purchase the Business plan. I’m sorry to hear that your cards are being declined even though there seems to be no problem with them or their limits.
When facing payment issues, especially if multiple cards are being declined, it’s essential to ensure that your cards support international payments in USD and subscription-based payments. Additionally, make sure you are not using prepaid cards and that international payments are enabled on your cards.
If all the above criteria are met and the issue persists, I recommend contacting your bank to understand why the payments are being blocked. They might be able to provide insights or approve the transactions from their end.
If the problem continues, please consider sending a screencast of the issue for further assistance. You can use a tool like Loom to capture and share the screen recording.
I hope this helps resolve the payment issue. If you need further assistance, feel free to reach out.
Closing: We appreciate your patience and cooperation as we work to resolve this matter for you.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service
Also make sure that the flag during checkout is showing the correct country at the top right corner.
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
