Problem validating faq rich snippets

#493731
  • Resolved Stefano
    Rank Math business

    Hi here’s my problem.
    I use the YoothemePro builder and they use their own instance of the TinyMCE editor so I created from an article with Gutenberg the faq through the function you offer and took the html code you see here:

    <div class="wp-block-rank-math-faq-block"><div class="rank-math-faq-item"><h3 class="rank-math-question">title faq 1</h3><div class="rank-math-answer">text answer 1.</div></div><div class="rank-math-faq-item"><h3 class="rank-math-question">title fa 2</h3><div class="rank-math-answer">text answer 2.</div></div></div>

    and I inserted it into the yootheme builder as an html element
    If I go to check with the google tool, however, the rich nisppets from schema.org relating to faq are not “seen”.
    Where do I go wrong?

    thanks a lot

    stefano

Viewing 5 replies - 1 through 5 (of 5 total)
  • Nigel
    Rank Math business

    Hello,

    Thank you for contacting Rank Math for help with FAQ schema.

    The HTML FAQ block is separate from the FAQ schema. Copying the FAQ HTML will not also copy over the schema. A post needs to have a default Rank Math FAQ block for FAQ schema to be applied.

    Hope that helps. Please let us know if you have questions.

    Stefano
    Rank Math business

    OK, thanks.
    Any advice?
    How do I apply it using the yootheme builder?

    Hello,

    If you cannot use the FAQ Block you will need the PRO version of the plugin to get access to the Advanced Schema Generator to add this type to your website: https://rankmath.com/kb/faq-schema-block/#schema-generator

    Don’t hesitate to get in touch if you have any other questions.

    Stefano
    Rank Math business

    great so with the pro version I can use short codes?

    Hello,

    Yes, that’s correct. You can copy and paste the shortcode mentioned in our guide:
    https://rankmath.com/kb/faq-schema-block/#faq-shortcode

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Problem validating faq rich snippets’ is closed to new replies.