problem update (store33.gr site)

Hello,

We apologize for the issue you are facing with the update on your site store33.gr. The error message "PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature" typically occurs due to one of the following reasons:

1. Problem with the Zip File: The plugin zip file may have been corrupted during the download. We recommend downloading the latest Rank Math PRO version from your account and reinstalling it on your website.

2. Updating While Connected to a Free Account: If you are trying to update the PRO version while connected to a free account, please confirm the email address associated with your Rank Math account. Disconnect your account by navigating to Rank Math SEO → Dashboard → Help and clicking on Disconnect Account. Then, reconnect using your PRO account.
   
   
   

3. Not Enough Storage Space: If your web server does not have enough storage capacity, it may prevent WordPress from unzipping and uploading the file contents. Check if you can upload other files (like images or plugins) to see if storage is an issue.

If you continue to experience this error after trying these solutions, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math