problem to connect search console

#906304
  • Resolved HeSsaM Tafreshi
    Rank Math free

    Hi
    I am using the Pro version.
    I followed all the instructions to connect to Google, but it gives this error for the Search Console section:
    You have not given permission to fetch this data. Please reconnect with all necessary permissions.
    I removed and re-added access several times, Also rebuild the database tables. but it had no effect.
    please help me

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with connecting to Google Search Console. It sounds frustrating, and we appreciate you providing detailed information about the steps you’ve already taken.

    Here are a few additional steps you can try to resolve the permission issue:

    1. Delete Rank Math App Access: Go to your Google Account permissions and remove access for Rank Math SEO. This ensures that any old tokens or permissions are cleared.
      Remove Access to Rank Math SEO

    2. Reconnect Your Google Account: After removing access, go back to your WordPress dashboard and navigate to Rank Math SEO → General Settings → Analytics. Click on the Reconnect button to re-establish the connection with your Google account.
      Reconnect Rank Math Analytics

    3. Accept All Permissions: Make sure to accept all permissions when prompted during the reconnection process.
      Allow-Permissions-to-Google-App

    4. Check Site URL in Google Search Console: Ensure that the correct site URL is added and verified in Google Search Console. If you have multiple variations of your site (like www and non-www), make sure they are all added.

    5. Add Sitemap to Google Search Console: Navigate to Indexing → Sitemaps in Google Search Console and ensure your sitemap is submitted correctly.
      Add the sitemap to Google Search Console

    If you have followed these steps and are still encountering issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for your patience, and we hope this helps resolve your issue!

    I did it, but my problem still hasn’t been solved.

    Hello,

    You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Meanwhile, please ensure that you are the verified owner of the property in your Search Console:
    https://support.google.com/webmasters/answer/7687615

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘problem to connect search console’ is closed to new replies.