problem pay

#974466
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  • RankBot

    9 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with the payment for Rank Math PRO. It seems like there might be a problem with the information you entered during the payment process. Here are a few troubleshooting steps you can try:

    1. Select Your Current Location: Ensure that the country displayed in the dropdown menu at the top-right corner of the checkout page is correct. If it’s not, please select your actual country.
      Change country in Fastspring

    2. Turn Off Your VPN or Proxy: If you are using a VPN or proxy server, please turn it off as it may interfere with the payment process.
      Some browsers have in-built VPNs

    3. Check Your Card: Make sure that your credit or debit card supports international payments and subscription payments. If you are outside the United States, ensure your card is approved for international transactions in US dollars ($).

    If you continue to experience issues after trying these steps, please reply to this ticket with more details about the specific problem you are encountering, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Troubleshooting Payment Issues at Rank Math » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    8 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘problem pay’ is closed to new replies.