Problem in new version

Hello,

Sorry for any inconvenience that might have been caused due to that.

It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

Please follow these steps to fix the issue:

1. Take a complete backup of your website

2. Install this plugin: https://wordpress.org/plugins/code-snippets/

3. Head over to the Snippets menu in the left sidebar and click Add New

4. Give that post any name and copy the below code in the Code field

add_action( 'init', function() {
	delete_option( 'schema-ActionScheduler_StoreSchema' );
} );

5. Select ‘Only run in administration area’ option and click the Save and Activate button

6. Open WordPress Dashboard in a new window

7. Then deactivate recently created snippet from here

8. Then activate the Rank Math plugin again

9. Please disable the Code Snippets plugin if you are not going to use it

Here’s a video screencast:
https://i.rankmath.com/79gPbv

Please clear all the cache, including the server after following the above process.

That should resolve the issue. Thank you.

Hello,

This issue is arising on a handful of websites so even if we wish, we can not include the fix in the plugin, otherwise, it might create a lot of issues on the websites where the plugin is working fine.

Alternatively, you can try our Repair Action Scheduler plugin that can fix this issue automatically on most sites: https://github.com/rankmath/_repair-action-scheduler On the Github page we linked, click on the green “Code” button and then on “Download ZIP”. Then upload that zip file to your site on this admin page: Plugins > Add New > Upload Plugin. Once you activate the plugin, it should do its thing and then deactivate itself automatically. Then you should be able to use Rank Math without any issue.

Looking forward to helping you. Thank you.

Hello,

If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you. Thank you.

Hello,

We can not risk uploading the plugin with the access to your FTP.

The debug might break your site and we need to out that back immediately.

Please arrange the FTP access so we can assist you better.

Looking forward to helping you. Thank you.