Problem in multilagual sitemap (only in category)

#467992
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please follow the steps below:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    If that doesn’t resolve the issue, could you please install the glue plugin from WPML (if not yet) that helps integrate SEO plugins and then report back if the issue still persists?

    https://wpml.org/compatibility/2021/04/wpml-seo-plugin-better-integration-with-seo-plugins/

    Let us know how that goes. Looking forward to helping you.

    Hi Jeremy,

    thank you for your support.

    I tested all method that you write me but the problem not solve.

    I hope you can tell me more possible solutions.

    Thank you

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please note that for multilingual sitemaps the generation is handled by WPML as we mention in the sitemap settings under WordPress Dashboard > Rank Math > Sitemap Settings.

    This could be caused by the fact that you are using different domains for the languages as that implementation basically parks the different domains on the same website.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Problem in multilagual sitemap (only in category)’ is closed to new replies.