Problem error 404 sitemap.xml - Support

Resolved solucio emergencia
4 years, 4 months ago

Rank Math free

Hello, could someone tell me if there is an error in this option? I get a 404 error, I installed another seo plugin and if it generates the sitemap correctly, I use this plugin because I have seen good results with other clients and I don’t want to change the plugin, could you help me?

Viewing 3 replies - 1 through 3 (of 3 total)

Michael Davis
4 years, 4 months ago

Rank Math pro

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

This is usually an issue with caching. Please add your sitemap URLs to the exclusion list of your site cache, save and purge all cache then do the following:

1. Head over to WordPress Dashboard > Settings > Permalinks

Hit the save button once.

2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

Hit the save button once.

That should fix the issue.

If it doesn’t, please do let us know so we can look at this further.

solucio emergencia
4 years, 4 months ago

Rank Math free

Hi, I did what you said and it doesn’t work, you can’t see the sitemap, can you help me?

Alberto
4 years, 3 months ago

Rank Math business

Hello,

I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

RankBot
4 years, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Problem error 404 sitemap.xml’ is closed to new replies.