Problem connecting google analtics

#330764
  • Resolved Oded Talmon

    2 years, 11 months ago

    Rank Math free

    Hello,
    I followed your guide in creating a new account on Google analytics, then I tried connecting RankMath to it but I don’t see any options in the Property select dropdown.
    Here’s a screenshot: https://prnt.sc/26i3xty

    What should I do?
    Thanks
    Oded

Viewing 7 replies - 1 through 7 (of 7 total)
  • Anas

    2 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please reconnect to your Google account by going to Rank Math > General settings > Analytics and try configuring the settings again.

    reconnect

    Hope that helps.

    Looking forward to helping you.

    Oded Talmon

    2 years, 11 months ago

    Rank Math free

    Hey Anas,
    I’ve tried that 3 times but it still doesn’t show, here’s a screenshot of the property on Google Analytics:
    https://prnt.sc/26i41pq

    Anas

    2 years, 11 months ago

    Rank Math business

    Hello,

    It seems like you are still using a GA4 Property.

    Please create a new property, click on the Show advanced option and create a Universal Analytics property.

    Here is a screencast for your reference:
    https://i.rankmath.com/yWwnBY

    Please refer to this detailed guide:
    https://rankmath.com/kb/using-ga4/

    Hope that helps.

    Looking forward to helping you.

    Oded Talmon

    2 years, 11 months ago

    Rank Math free

    That’s exactly what I did… :/

    Anas

    2 years, 11 months ago

    Rank Math business

    Hello,

    The property in the screenshot that you shared is GA4.

    The Universal Analytics property has a UA- Prefix.

    Please make sure that you are creating the property correctly by following the screencast and the guide shared in my previous reply.

    Looking forward to helping you.

    Oded Talmon

    2 years, 11 months ago

    Rank Math free

    Google changed everything about their interface, anyway, it’s solved now, thanks for the help Anas!

    Azib Yaqoob

    2 years, 11 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Problem connecting google analtics’ is closed to new replies.