Problem after every update of the Free Plugin

#107609
  • Resolved Bobby

    4 years, 1 month ago

    Rank Math pro

    Hi,

    I have RankMath Free version instaled on my WordPress site and i see everytime i Update the plugin i must to refresh the permalinks. After every updates of the plugin if i don`t refresh the permalinks sitemap not working.

    If is necesary i can send you the credentials for the site. And for Seo Analysis what is the delay time to recheck what i update on the site?

    Regards,
    Bobby

Viewing 9 replies - 1 through 9 (of 9 total)
  • Robert Valdez

    4 years, 1 month ago

    Rank Math free

    Hi, i have same question.
    Greetings,

    I have RankMath Free form instaled on my WordPress site and I see everytime I Update the module I should to invigorate the permalinks. After each update of the module in the event that I don‘t invigorate the permalinks sitemap not working.

    In the event that is necesary I can send you the accreditations for the site. Furthermore, for Seo Analysis what is the postpone time to review what I update on the site?

    Uzair

    4 years, 1 month ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    It seems like there is an issue with your .htaccess file. Updating Rank Math should not cause issue with permalinks but if it happens every time, we might need the logins to take a closer look.

    Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Bobby

    4 years, 1 month ago

    Rank Math pro

    Ok, i will create in 2 minutes and send to you, thanks. You can check and for second issue i have if is possible, thanks.

    Bobby

    4 years, 1 month ago

    Rank Math pro

    Some news about my ticket?

    Regards,
    Bobby

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    I added your sitemaps to be excluded from caching on your site to fix the issue with sitemaps, please let us know if this is resolved.

    As for the issue with the page title missing focus keyword, I checked the specified page and the page title is set to Acasa while the focus keyword is rulouri exterioare bucuresti. This is the test that seems to fail on your SEO analysis.

    Hope this helps you. Thank you.

    Bobby

    4 years, 1 month ago

    Rank Math pro

    Hi,

    Thank you for late fix and answer. The ” Acasa ” is the Homepage, so i can’t renameit to the focus keyword … Thank you for fix the sitemap issue.

    Regards,
    Bobby

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hi,

    Glad we could help.

    The tests are only for your own reference and you don’t have to follow them religiously.

    That said, if you do have any other question, please feel free to reach out to us again

    Can we close this thread as resolved?

    Thank you.

    Bobby

    4 years ago

    Rank Math pro

    Yes, thanks!

    Uzair

    4 years ago

    Hello,

    If you need further help or with anything else, please open a new support ticket here so we can help:

    https://support.rankmath.com

    We are always here for assistance.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Problem after every update of the Free Plugin’ is closed to new replies.