Problem

#126914
  • Resolved Melvin

    3 years, 9 months ago

    Rank Math free

    I have a problem on my website when I install the popup plugin, when I activate it it gives me this error, can someone help me solve the problem?

    Problem:

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.(https://wordpress.org/support/article/debugging-in-wordpress/)

    i made all this recommendation but not working the plugin , i can’t install this plugin, can someone help me solve the problem?

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Could you also please include the message sent to your email? Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    I hope that helps. Thank you, and looking forward to your update.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Problem’ is closed to new replies.