Hello,
We apologize for the issue you are facing with your Rank Math account showing as free despite purchasing the PRO version. It seems there might be a problem with the account upgrade process.
Regarding the Content AI module, please note that it is not available in the free version, and you will need to upgrade to a Rank Math PRO plan or subscribe to a Content AI plan to access it. If you do not wish to use Content AI, you can simply ignore the prompts for credit card information related to it.
For your billing concerns and to ensure your account reflects the correct status, we recommend replying to this ticket. A human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern!
2,824 tl denizbank kredi kartından çekilmişti
Hello,
Thank you for contacting Rank Math support.
Unfortunately, there is no active subscription on this account you are using to contact us.
Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?
You can share the email in the sensitive data section.
Let us know how it goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
