Hello, we’re sorry to hear that you’re having trouble with the Rank Math PRO version. If you have purchased the PRO version but it’s not showing up, please ensure that you are logged into your Rank Math account and check if you can download the PRO plugin from your dashboard.
If the PRO version is still not available, it might be possible that you upgraded using a different email address. In that case, please reply to this ticket with the email address you used for the purchase, and a human agent will assist you in merging accounts or changing the email connected to your PRO account.
Thank you for raising this concern, and we look forward to resolving it for you!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is my correct email i***@t***********
Hello,
We were able to locate your Rank Math PRO account, but it is under a different email address. Please check the email address in the sensitive data section.
If you want, we can merge your accounts together so that you can keep the preferred email address active. To do that, please share the preferred email address on which you’d like to use your account.
Looking forward to helping you.
Thank you.
Thanks for your suppoort. Yes you said right, I have used wrong email.
Hello,
We are glad we could address your concern.
Please feel free to create a new forum topic if you do have another question in the future.
It will be our pleasure to assist you again.
Thank you.
